ck44 pro Terms and Conditions

1.1 Parties to the Agreement

These terms and conditions form a legal agreement between ck44 pro ("Platform", "we", "us") and any person who opens or uses an account on this platform ("User", "you"). By accessing the platform or starting to use any service, you fully accept all of these terms.

ck44 pro is an online gaming and sports betting platform that provides Bangladeshi users with various casino games, slots, live casino, and betting on cricket and other sports.

1.2 Scope of Application

These terms apply to the ck44 pro website, mobile application, and all related services. In addition to these terms, separate conditions may apply to specific games or promotional offers; those are attached to these main terms and are equally binding.

1.3 Language of Communication

ck44 pro provides support in both Bengali and English. To learn more about us, please read our About Us page, which introduces the company's mission and services.

2.1 Eligibility to Register

To open an account on ck44 pro, you must:

• Be at least 21 years of age.
• Be a legal resident of Bangladesh.
• Operate the account in your own name and for your own use.
• Not have had an account previously terminated by ck44 pro for any reason.
• Be mentally capable of making decisions.

2.2 Single Account Rule

Each person may operate only one account. Creating multiple accounts is strictly prohibited. If evidence of this is found, ck44 pro reserves the right to immediately close all related accounts and forfeit any bonuses or promotional winnings held in them.

2.3 Accuracy of Information

All information provided at registration — name, date of birth, mobile number, and address — must be true and accurate. Providing false or incorrect information is a serious violation and may result in account termination and funds being held.

2.4 Identity Verification (KYC)

ck44 pro may at any time ask you to submit a valid identity document (National ID card, passport, or birth certificate) for verification. Withdrawals may be put on hold until verification is completed satisfactorily. This process is conducted for the protection of the user.

2.5 Account Security

It is your responsibility to keep your password and login details completely confidential. Allowing a third party to use your account is prohibited. You are required to notify our support team immediately of any unauthorised access.

3.1 Deposit Methods and Limits

ck44 pro currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳300. No processing fee applies to deposits.

3.2 Withdrawal Policy

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals will only be sent to the mobile banking number registered on your account — this is an essential rule for user security. Withdrawals can be made via bKash, Nagad, and Rocket.

3.3 Withdrawal Processing Delays

Withdrawals may be temporarily put on hold in any of the following situations:

1. Identity verification has not been completed.
2. Bonus wagering requirements have not been met.
3. There is suspicion of unusual activity on the account.
4. System maintenance is ongoing for technical reasons.

3.4 Source of Funds

Funds deposited on ck44 pro must come from a lawful source. Depositing money from any illegal source is strictly prohibited, and the platform reserves the right to report any such suspicious transactions to the relevant authorities.

4.1 Welcome Bonus

ck44 pro offers new members a 120% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 10 times the bonus amount. That means a ৳1,000 deposit earns a ৳1,200 bonus, bringing your total balance to ৳2,200, and you must wager ৳1,200 × 10 = ৳12,000 before withdrawing.

4.2 General Bonus Terms

• Each account is eligible for the welcome bonus only once.
• If you withdraw your deposit after accepting a bonus but before completing the wagering requirement, the bonus will be cancelled.
• The contribution of specific games toward wagering may vary — see the relevant offer page for details.
• Attempting to collect bonuses using multiple accounts is strictly prohibited.
• ck44 pro reserves the right to change, suspend, or cancel any bonus offer at any time.

4.3 VIP Cashback

Regular members can join the ck44 pro VIP programme to receive weekly cashback. The maximum weekly cashback is 0.5% at Bronze level, 1.0% at Silver level, and 1.5% at Gold level. Cashback is calculated on the basis of the week's net loss (total losses minus total winnings).

5.1 Bet Acceptance

A bet is only considered valid once it has been confirmed by the system and a bet ID has been generated. If a bet remains incomplete due to loss of internet connection, a server issue, or a problem with the user's device, it will be considered void and the bet amount will be returned to the account.

5.2 Sports Betting

For betting on cricket, football, and other sports, the odds provided by ck44 pro are final. If a match does not take place or a result remains undecided for any reason, ck44 pro will handle the bet in line with standard industry practice. In a multi-bet, if one selection is voided, that selection will be treated as odds of 1.00.

5.3 Casino and Slot Games

All casino and slot games are operated using the proprietary software of third-party game providers. Game outcomes are determined by a Random Number Generator (RNG), which is impartial and cannot be influenced in any way. Live casino games are operated through Evolution, Pragmatic Play Live, and other recognised providers.

5.4 Technical Errors

If a software or hardware error produces an abnormal outcome — such as an unusually high payout or a negative balance — ck44 pro reserves the right to void the relevant transactions and, where necessary, correct the account. ck44 pro is under no obligation to pay out any winnings obtained by exploiting an error.

The following activities are strictly prohibited on ck44 pro and, if detected, will result in immediate account termination:

1. Creating or operating multiple accounts for the purpose of exploiting bonuses.
2. Opening an account using a false identity or another person's details.
3. Making deposits or withdrawals using a third party's funds or payment method.
4. Collusion — that is, multiple users playing against each other to gain an unfair advantage from the system.
5. Deliberately exploiting a software bug or glitch in any game.
6. Placing bets or playing games using automated or mechanical means (bots, scripts).
7. Attempting to breach the platform's security systems.
8. Threatening, harassing, or attempting to defraud other users.

7.1 Grounds for Suspension

ck44 pro may temporarily or permanently suspend any account if:

• Identity verification information is incomplete or appears suspicious.
• Any provision of these terms and conditions is violated.
• Unusual or suspicious transaction patterns are observed on the account.
• Action is required due to legal or regulatory obligations.

7.2 Voluntary Account Closure

If a user wishes to close their own account, they can inform the support team via live chat or email. It is recommended to complete any pending withdrawals before requesting account closure.

7.3 Responsible Gaming Self-Exclusion

If a user is experiencing problems with gambling addiction, they can activate self-exclusion themselves under the responsible gaming guidelines, which will completely block access to the account for a set period of time.

8.1 Liability for Losses

ck44 pro accepts no liability for:

• Financial losses arising from a user's gaming or betting activity.
• Bets or game sessions lost due to loss of internet connection.
• Issues caused by errors in third-party game provider software.
• Losses resulting from a user's account details being carelessly disclosed.

8.2 Service Availability

ck44 pro aims to provide uninterrupted service at all times, but temporary disruptions may occur due to maintenance, technical upgrades, or unforeseen issues. The platform bears no liability for compensation in the event of such disruptions.

8.3 Third-Party Content

Third-party games and services are made available on the ck44 pro platform. ck44 pro is not directly responsible for the quality of their services, the accuracy of outcomes, or any technical issues arising from them.

9.1 How to Submit a Complaint

If you are not satisfied with any matter, you can contact the support team 24/7 via live chat or email. When submitting a complaint, it is important to provide your account ID, the date and time of the issue, and a detailed description.

For answers to common questions, please visit our Frequently Asked Questions (FAQ) section — it covers common questions about payments, bonuses, and accounts.

9.2 Resolution Timeline

ck44 pro aims to resolve all disputes and complaints as quickly as possible. Complex disputes may take some time to investigate, but users will be kept regularly updated on the progress of each complaint.

9.3 Final Decision

Decisions made by ck44 pro authorities based on evidence and log data will be considered final. In the event of any dispute, what is recorded in the system log will be treated as authoritative.

10.1 Right to Make Changes

ck44 pro reserves the right to partially or fully change these terms and conditions at any time. Changes will take effect as soon as they are published on this page.

10.2 Notifying Users

For important changes, ck44 pro will attempt to notify users via email or in-platform notifications. However, continuing to use the platform after changes are published will be considered acceptance of the revised terms.

10.3 Privacy Policy

Alongside these terms and conditions, reading ck44 pro's Privacy Policy is required — it describes in detail how user information is collected, stored, and used.

10.4 Severability

If any part of these terms is for any reason not enforceable, all remaining provisions will continue in full effect. The unenforceability of any one provision will not void the entire agreement.